Frequently Asked Questions

In case of a damaged order, we require specific photos to proceed with a free resend or refund. You can submit the damaged order claim here.Once the form is completed and all required photos are provided, our support team will process the free resend or refund. If any photos are missing or additional information is needed, our support team will reach out to you.

No, as long as all the required information and photos are provided on the form, our support team will proceed with the refund or resend. However, if any additional information is required, our team will proactively reach out to inform you about the missing details.

Yes, your designs are protected once you upload them to the Printseekers ordering system. Our platform is built with robust security measures and strict safety procedures to ensure that your designs are used exclusively for fulfilling your orders. We are committed to safeguarding your intellectual property and preventing unauthorised use. Rest assured that your designs will not be used for any other purpose beyond the scope of order fulfillment.

If the Product is lost (with no updates for more than 20 days from the courier), we will dispatch a free replacement or offer a refund. Please note that this policy does not apply to economy shipping; for economy shipping orders, the order can be identified as lost after 30 days of no updates. To initiate the process for a resend of a lost Product, please notify us of the issue within a maximum of 2 months from the date the original order was shipped out. We kindly ask to promptly report any such claims within this stipulated timeframe to expedite a resolution.

If the order has no damages or defects, we do not offer returns due to the additional costs associated with customs duties and return shipping.

Our quality control process includes rigorous inspection of each product, consistent color checks, and reliable printing techniques to ensure every order meets our standards.

If you encounter any defects or issues, please contact our customer service team. We offer replacements or refunds for products that don’t meet our quality standards.

Printseekers uses the Epson SureColor SC-S80610 printer with Epson UltraChrome GS3 ink. This high-quality printing technology utilizes 9 different colors and 12 passes to ensure sharp, vibrant results, making our custom wallpaper stand out.

We use advanced color calibration techniques and high-quality inks to ensure that every print accurately matches your original design.

We guarantee that every product meets our high standards of quality, from materials used to the final print, ensuring you receive top-notch items.

To order a free sample, visit our Free Sample page and complete the form with your information. A personal manager will get in touch with you to guide you through the process and ensure you receive your sample quickly.

Yes, you can upload your own designs or work with us to create custom artwork for any of our available products. Whether it's for personal use or for your business, we’ll help bring your vision to life.

Delivery times typically range from 3–5 business days depending on your location within the UK. We work with reliable carriers to ensure prompt delivery, and you’ll receive a tracking number once your order is shipped.

We offer a wide range of products including posters, canvas prints, framed artwork, and more. All products are printed with premium materials to ensure top-quality finishes and vivid colors.

Print on Demand in the UK with Printseeker’s offers no inventory hassles, a wide range of wall art options, and fast, affordable shipping.

To request a free sample, simply visit our Free Sample page and fill out the form with your details. After submission, a personal manager will contact you to assist with the process and ensure you receive the perfect sample to evaluate our product quality.

‍

Yes, we offer custom packaging options to help you create a personalized unboxing experience. Whether it’s branding or special wrapping, you can tailor the packaging to enhance your customers' experience.

We offer a variety of printing options, including canvas prints, framed posters, art prints, and more. Each product is made with high-quality materials to ensure durability and vibrant color reproduction, tailored to your specific needs.

Printseeker’s offers the largest wall art sizes, a wide selection of frames, and fast, reliable shipping across the U.S., setting it apart from other providers.

‍

Delivery times vary depending on the carrier and destination, but most orders within Germany are delivered within 3–7 business days. We strive to ensure that your products arrive as quickly as possible by selecting the fastest available shipping option.

Printseeker offers fast and affordable shipping across Germany, partnering with carriers like FedEx, UPS, DPD, and others. We automatically select the fastest and cheapest option to ensure your wall art and products reach you as quickly as possible.

‍

Requesting a free sample in Germany is easy - visit our free sample page and just fill out the form! 

Printseeker’s provides excellent support in France, including a personal manager to guide you and address any questions or issues that arise.

Yes, Printseeker’s offers easy integration with French e-commerce platforms, helping you streamline your print on demand operations.

Printseeker’s ensures swift delivery within France, typically taking a few business days, depending on your location and the specifics of your order.

To order a free sample to France, visit our free sample page and fill out the form - a personal manager will get in touch with you and help you order your free sample! 

Printseeker’s excels in France with its extensive range of wall art, fast shipping, and a personal manager who helps you every step of the way.

Printseeker’s handles all European requirements for print on demand, ensuring compliance with local regulations and providing a hassle-free experience.

Delivery times vary by location, but Printseeker’s aims to deliver products across Europe within a few business days, depending on your order.

Request a free sample by contacting Printseeker’s customer service. They’ll help you receive a sample of your design to verify quality before ordering.

Printseeker’s provides fast and affordable shipping options throughout Europe, ensuring your products arrive promptly and in excellent condition.

Printseeker’s offers extensive support across Europe with personalized assistance, including a dedicated manager to ensure smooth and efficient service.

To ensure color accuracy, use the RGB color profile when designing your poster, as this is the color mode our printers are optimized for. Keep in mind that screen colors can vary slightly from printed colors due to differences in light and materials. For critical color matching, consider ordering a small test print first.

We use high-quality, durable paper for our custom posters to ensure vibrant colors and sharp details. Options typically include glossy, semi-gloss, and matte finishes, allowing you to choose the best look for your design. All our paper options are archival quality, ensuring your poster lasts for years without fading.

time it takes to receive your custom poster depends on the production and shipping process. Typically, once you place your order, it takes 2-3 business days to print your poster. Shipping times vary based on your location, but you can expect to receive your poster within 5-7 business days after production. You can learn more about shipping here.

To ensure your custom poster design looks great when printed, follow these essential guidelines. First, use high-resolution images with at least 300 DPI for sharp, clear prints. Stick to the RGB color profile for the best color accuracy, as CMYK is not recommended. Make sure your design matches the exact dimensions of the print size you need, without the need for bleeds or crop marks, and save your files in high-quality JPG format. By adhering to these tips, you can guarantee that your posters will look stunning when printed. Find out more about how to prepare your designs for Printseekers in this blog.

Yes, we offer bulk ordering options for framed canvas prints to accommodate wholesale and commercial customers. Whether you need framed canvas prints for retail resale, interior design projects, or corporate gifting, we can fulfill large volume orders with competitive pricing and quick turnaround times.

Yes, we offer both framed and unframed canvas options. Our framed canvas prints come ready to hang with a selection of high-quality frames to complement your artwork. Choose from a variety of frame styles to enhance the presentation of your canvas print.

Yes, all of our canvas prints come ready to hang upon arrival. Each canvas is stretched over a sturdy wooden frame and includes pre-installed hanging hardware, making it easy to display your artwork as soon as it arrives. No additional framing or assembly is required.

Our standard fulfillment time for canvas prints is typically 1-3 working days, making us one of the fastest in the print on demand industry. Once your order is processed, we carefully print and prepare your canvas for shipment, ensuring it arrives to you quickly and in perfect condition.

Traditional non-woven wallpaper from Printseekers requires special glue for installation, providing a permanent and durable finish. It is favored for its classic look and high-quality material, often recommended by professional installers. This type of wallpaper is ideal for long-term applications and high-traffic areas.

Peel and stick polyester wallpaper offers several advantages, including easy application and removal without the need for additional adhesives. It's renter-friendly and allows for hassle-free interior makeovers. The durability and high-quality print ensure a long-lasting, vibrant finish.

Peel and stick wallpaper is very user-friendly. Customers simply peel off the backing and attach it to any smooth surface. This type of wallpaper requires no glue, making it ideal for quick and easy interior makeovers without professional assistance.

Printseekers offers various types of wallpaper, including peel and stick polyester wallpaper, traditional non-woven wallpaper, prepasted non-woven wallpaper, and peel and stick vinyl wallpaper. Each type caters to different customer needs and preferences.

Printseekers uses the Epson SureColor SC-S80610 printer with Epson UltraChrome GS3 ink. This high-quality printing technology utilizes 9 different colors and 12 passes to ensure sharp, vibrant results, making our custom wallpaper stand out.

Wallpaper dropshipping with Printseekers simplifies the process for you. We handle production and shipping, allowing you to focus on marketing and sales. By offering unique, large-scale wallpaper designs, you can tap into a lucrative market with high demand for custom home decor.

Custom wallpaper is a unique product with less competition in the print on demand industry. Offering wallpaper can attract new customers interested in home decor projects, providing a niche market with high demand and significant profit potential for your business.

Yes, customer support is readily available to assist with any issues or questions related to the integration. When you sign up, you'll be assigned a personal manager who will be dedicated to helping you navigate the integration process and address any concerns you may have. Whether you need technical assistance, guidance on product creation, or help optimizing your sales strategy, your personal manager will be there to provide support and ensure a smooth experience with our integration.

No, there are no limitations on the number of products you can create and sell using our integration. You have the freedom to upload as many product designs as you wish and offer them for sale through your e-commerce platform. Whether you have a few designs or an extensive catalog, our integration is designed to accommodate your needs and support your business growth without any restrictions.

Yes, you can easily track the status of your orders and shipments through our integration. Our fulfillment system provides a convenient way to monitor the progress of your orders in real-time. Simply visit https://fulfillment.printseekers.com/myorders to access your order dashboard, where you can view order details, track shipments, and stay updated on the status of each order from production to delivery. This ensures transparency and allows you to keep your customers informed about their purchases every step of the way.

No, there are no additional costs associated with using our print on demand integration. Our integration with Printseekers is completely free to use. You can seamlessly connect your e-commerce platform with our print on demand services without incurring any setup fees or subscription charges. This means you can start selling custom products without worrying about additional expenses, allowing you to focus on growing your business and maximizing your profits.

Through our integration, you can create and sell a variety of products, including apparel and wall art. This means you can offer custom-designed clothing items such as t-shirts and hoodies, as well as personalized wall art prints on canvas or posters. With these options available, you can cater to different tastes and preferences, providing customers with unique and customizable items that suit their style and decor.

Print on demand (POD) integrations connect e-commerce platforms with POD services, allowing store owners to sell custom products without managing inventory or fulfillment. These integrations automate the creation, listing, and processing of orders, ensuring that products are printed and shipped directly to customers by the POD service. This setup enables businesses to focus on marketing and customer service while the POD provider handles production and logistics.

1. Visit fulfillment.printseekers.com and sign up.
2. Input your billing details and complete your account setup.
3. Integrate your online store with Printseekers or manually fulfill orders.
4. You're all set!

Specific production times can be found at product pages. However, most products are made in 1-3 business days. Together with the 2-7 business day shipping times, it is common that the product gets delivered in the same week when it was ordered!Printseekers partners can always contact their personal manager to find out the status of an order & the current production times. Also, if there are any delays (for example, due to Covid-19 restrictions or busy holidays), we always let our partners know in advance.

Geographically speaking, we can ship to most countries and territories on six continents, both urban and rural areas.

However, there are some unique exceptions:

• Shipping to P.O. boxes is not possible;
• Shipping to restricted areas, such as military bases, is not possible;
• Shipping to some very remote locations, such as small islands, might not be possible. It depends on the specific case. You can ask us about a place, we will talk to our shipping carriers and let you know if shipping there is possible;
• In rare cases, shipping to an area is possible, but it will be very expensive or slow. We will let you know about such situations.

There are two main ways to calculate shipping rates in the shipping world. These are flat rates and dynamic rates. We use flat rates. Different countries are combined into zones, and the shipping rate doesn't change within a zone. For example, Italy, France, and Germany are all in the European Union, so shipping to them will cost you the same.

Also, the shipping pricing can sometimes change due to courier changes, policy updates, customs/tax regulations, and other reasons. We continuously update our partners with the latest information.

Of course, the final shipping price depends on the product, its size, and how many products are in the order - you will see the final shipping price when fulfilling your order in our fulfillment system.

We have regular shipping partners that offer excellent terms in three main areas - shipping speed, rates, and package handling quality.When choosing a carrier for a specific order, our fulfillment team checks which partners can offer the best pricing to the specific destination. Currently, we send packages with either UPS, FedEx, DHL, or DPD.

However, we regularly inspect the available shipping company options based on the three factors in case a better offer can improve the shipping experience for our business partners.We have another article about shipping pricing if you want to learn more! Our approach to shipping, in general, is described on the shipping page.

We have fulfilled custom products for a wide variety of partners:

• Custom print shops;
• Artists looking for a side hustle;
• Merch companies with bulk orders;
• Independent musicians, streamers, gamers;
• Businesses that order items for employees;
• Individual customers & others.

Anyone who has designs and wants them on custom products, can become our partner!

The product pricing on our website is the "base price". Printseekers can offer discounts in some cases:

• Large (bulk) orders;
• Experienced custom print shops;
• People with a large fanbase that can be monetized;
• Special promotions & other situations.

In any way, the final pricing will be negotiated with a personal manager, whether it is the website base price or not.

When you become a partner, everything will happen in three simple steps:

1. You or your customer need a custom print product, so you add an order in our system or let us know otherwise;
2. We produce the item in our facilities, using our products and your designs;
3. We ship the finished customized product wherever you need it, and without the Printseekers name!

We are a print on demand service, so all you need are your own designs for us to add to products of your choosing!

We are always going the extra mile to provide the best print on demand service for our partners, and this includes being forthcoming to product suggestions. There are multiple apparel models not yet listed on the website, as well as other products that are on our radar in the near future. Your inquiry just might speed up their arrival!